The powers that be in NIR have obviously stumbled upon and read my previous Joys of Modern Travel 1 & 2, because they mention the price of tickets.
I had a relatively lovely week of travel, all on time, a seat everyday, nothing to complain about…..yes I know, for you it’s boring…for me it was just all lovely, rainbows, singing bluebirds the whole heap until I heard on the news one day that the price of tickets is rising 5%!!! I’m telling you, it was all I could do not to cry! and I mean cry as in tears cry, not cry out in anger.
I’m not stupid, I know the cost of everything rises, and they are saying this rise is not even in line with inflation and I also appreciate this is the first rise on some ticket types for a long time, but when everyone is already finding it hard to make ends meet is it a good idea and just when you are starting to encourage people to use your service are you not kind of shooting yourself in the foot?
They say you are better using their cheaper options, weekly, monthly’s etc. Of course a season ticket is the best option, but who in this day and age has a spare £1500 lying around to shell out all at once. There is also still the option of a third off a day return on tickets after 9.30 in the morning, but that does not suit if you are going to work!
It’s now going to cost me £1800 a year to travel, and for that I cannot even catch a direct train, I have to change on every single one. I can’t remember the last time I had a pay rise.
Customer satisfaction remains high as customers appreciate the many improvements we have made to our fleet, technology, ticketing together with innovative promotions and we look forward to seeing more people try the bus and train over the coming weeks and months
This is true, I’d be a liar if I said I did not love the new trains and the fact that they do not break down. I also love the free WIFI service, but I’m wondering now is it really free, or is that where the bulk of my 5% is going. I’ve not seen any innovative promotions that are aimed at regular working people. How about offering a 6 month season ticket, or buy 3 months get one half price, I’ve love you long time if you would do that!
Sometimes I also wish they would consider other ticketing options. My monthly on the train runs from one date to another, i.e. if I bought it today it would run out on the 28th May, problem is I only very rarely use trains on the weekend, and I don’t always travel everyday of the week either as sometimes I am lucky enough to get a lift, so I’d prefer a ticket like they have on the buses, a 40 journey one, which I could probably make last an extra week or so.
Sad thing is there is no choice, we just have to manage and pay it somehow if we want to travel to work!